Defined together
The embed phase produces a concrete specification and delivery plan — scoped, priced, and agreed before the build begins.
01 Approach
The difference between an agent that demos well and an agent that runs every day is operational knowledge — most of it unwritten. Our engagement model is built around capturing it, engineering against it, and handing you a system you own.
02 The problem we solve
Documentation describes the process. Production runs on the exceptions — who to call, what to double-check, when the rule doesn't apply. Agents built from documentation alone fail quietly, then get switched off.
03 The engagement
A customizable FDE team — forward-deployed engineers plus experts from your industry — works alongside your operators. We shadow the workflow end to end, map the systems it touches, and record the judgment calls that make it work: the latent knowledge documentation never captured.
We design the agent around that captured knowledge and integrate it with the systems you already run — your data, your permissions, your audit requirements. Every behavior is validated with the people who do the job today, against live edge cases rather than curated test sets.
The agent goes into day-to-day production with monitoring, fallbacks, and defined escalation paths — then it is handed over. Documentation, runbooks, and source: yours. Delivery at a competitive one-time cost, with no recurring platform fees.
04 Engineering standards
Every engagement carries the same production bar, independent of domain:
05 Commercial model
The embed phase produces a concrete specification and delivery plan — scoped, priced, and agreed before the build begins.
A single engagement fee. No per-seat licensing, no usage meter, no platform rent on your own workflow.
Source, documentation, and operational control are handed over at delivery. Ongoing support is available — optional, never required.
06 Next step
The best first conversation is specific: one process, who runs it, and where it hurts. Start with a free 45-minute diagnostic — we map the workflow and tell you honestly whether an agent fits.