Privacy Policy
This Privacy Policy describes how AOTC AI ("we", "us", "our") collects, uses, and protects information in connection with our websites, services, and SMS/text messaging programs.
1. Information We Collect
We collect information you provide directly to us, which may include:
- Contact details such as your name, email address, and mobile phone number;
- Your opt-in consent records for text messaging (date, time, and manner of consent);
- Messages you send to us, including replies to our SMS programs (e.g., HELP, STOP);
- Basic technical data (IP address, browser type) collected automatically when you use our websites.
2. How We Use Information
We use the information we collect to:
- Deliver the services and notifications you have requested, including SMS messages you opted in to receive;
- Respond to your inquiries and provide customer support;
- Maintain records of consent and comply with legal and carrier requirements;
- Operate, secure, and improve our services.
3. SMS/Text Messaging Data — No Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold, rented, or transferred to any third parties.
We only share mobile information with service providers acting on our behalf (such as our telecommunications provider) solely as necessary to deliver the messages you have requested, and never for their own marketing purposes.
4. Other Sharing
Outside of the SMS context above, we do not sell personal information. We may disclose information only (a) to service providers who process it on our behalf under confidentiality obligations, (b) when required by law or legal process, or (c) to protect the rights, safety, or property of AOTC AI or others.
5. Opting Out of Text Messages
You may opt out of our SMS programs at any time by replying STOP to any message you receive from us. After opting out you will receive one final confirmation message. For assistance, reply HELP or contact us at the address below. See our SMS Terms & Conditions for full program terms.
6. Data Retention & Security
We retain personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision; material changes will be posted on this page.
8. Contact Us
Questions about this Privacy Policy or our data practices:
Email: [email protected]